Software People Love

Terms of Service

Effective Date: March 1, 2025Last Updated: March 1, 2025

1. Agreement to Terms

These Terms of Service govern your use of the Claim It mobile application ("App") operated by Software People Love, a division of Playpen Games, Inc. By using the App, you agree to these Terms and our Privacy Policy. If you don't agree, please uninstall the App.Age Requirement: You must be at least 13 years old to use Claim It. If you're 13-17, review these Terms with a parent or guardian.

2. About Claim It

Claim It provides daily affirmations, AI-generated custom manifestation packs (Premium), journaling prompts, audio playback (Autopilot Mode), streak tracking, and personalized categories.AI Content: Premium custom packs are generated by artificial intelligence based on your goals and preferences. AI content is for inspiration only, may contain errors, and is not reviewed by mental health professionals. All AI-generated content is owned by Software People Love; you receive a personal license to use it within the App.Not Medical Advice: Claim It is for personal empowerment and motivation. It is NOT a substitute for professional therapy, counseling, medical advice, or crisis intervention.

3. Account Registration

Some features require an account via Sign in with Apple or Google. You agree to provide accurate information, keep credentials secure, and notify us of unauthorized access. You're responsible for all account activity.

4. Premium Subscriptions and Billing

Plans: Premium features require a paid subscription (weekly, monthly, or annual). Pricing is shown in the App.Free Trials: New subscribers may receive a free trial or gift trial. Trials convert to paid subscriptions automatically unless you cancel at least 24 hours before the trial ends.Auto-Renewal: Subscriptions renew automatically at the end of each billing period unless canceled. You'll be charged the current subscription price.Cancellation: Cancel anytime via iPhone Settings → [Your Name] → Subscriptions → Claim It → Cancel, or in the App: Profile → Manage Subscription → Cancel. Cancellation takes effect at the end of the current period.Refunds: Generally non-refundable except: (a) as required by law (EU: 14-day withdrawal right), (b) technical issues preventing access (contact support within 7 days), (c) unauthorized charges.Price Changes: We may change prices with 30 days' notice.

5. User Content

You Own Your Journal: You retain ownership of journal entries, favorites, and other content you create. By using the App, you grant us a limited license to store, backup, display, and sync your content across devices.What We Won't Do: Share your journal with others, use it in marketing without consent, train AI on your personal entries, or sell your content.Content Standards: Don't upload illegal, harassing, defamatory, or infringing content.Deletion: If you delete your account, we'll delete your content within 30 days (backups purged within 90 days).

6. Wellness Disclaimer

Important: Affirmations and AI-generated content are for inspiration only. They do NOT constitute medical advice, diagnosis, treatment, professional therapy, counseling, psychiatric care, crisis intervention, or content reviewed by therapists.AI Limitations: AI content may contain errors or inappropriate outputs. We don't guarantee accuracy or specific outcomes.When to Seek Help: If you experience suicidal thoughts, severe depression/anxiety, trauma, abuse, crisis situations, or any serious mental health concern, contact a licensed professional immediately:988 Suicide & Crisis Lifeline (US): Call or text 988
Emergency: Call 911 or your local emergency number
Crisis Text Line (US): Text "HELLO" to 741741
International: findahelpline.com
Your Responsibility: Results vary and aren't guaranteed. Affirmations don't treat medical conditions. You're responsible for your mental health care decisions. Claim It supplements, not replaces, professional care.

7. Prohibited Conduct

Don't: reverse engineer the App, attempt unauthorized access, use bots or scrapers, share account credentials, distribute abusive content, violate laws, interfere with the App's operation, or commercially exploit AI content.We may suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All trademarks, logos, audio recordings, affirmations, AI-generated content, and App materials are owned by Software People Love or licensors. You receive a limited, personal, non-commercial license to use the App. Don't copy, reproduce, or commercially exploit App content.

9. Limitation of Liability

The App is provided "as is" without warranties. To the fullest extent permitted by law:• We're NOT liable for indirect, incidental, or consequential damages (including lost data)
• Our total liability is capped at the greater of what you paid us in the last 12 months or $100 USD
Exceptions: This doesn't limit liability for death/injury from gross negligence, fraud, or liability we can't exclude by law. EU/UK/California consumer rights are not affected.If you experience harm related to App content, report it to hello@softwarepeoplelove.com. We'll investigate and take appropriate action.

10. Dispute Resolution

Try to Resolve First: Contact hello@softwarepeoplelove.com before filing legal claims.

US Residents

Arbitration: Disputes resolved through binding individual arbitration (AAA Consumer Arbitration Rules), except small claims court. Location: Delaware or your county (your choice). We pay AAA fees for claims under $10,000. No class actions.Opt-Out: Email hello@softwarepeoplelove.com within 30 days of first use with "Arbitration Opt-Out" in the subject line.

California Residents

California law applies. You may choose JAMS instead of AAA. If class waiver is unenforceable, arbitration clause is void.

EU/UK Residents

No Forced Arbitration: This arbitration clause does NOT apply. You retain rights under EU consumer laws, including bringing disputes in your local courts. EU Online Dispute Resolution: ec.europa.eu/consumers/odr

Other International Users

Delaware law applies, except where your local consumer protection laws provide stronger protections.

11. Changes to Terms

We may update these Terms. Material changes will be communicated via email or in-app notification 30 days before taking effect. Continued use means you accept the updated Terms.

12. Contact Information

Software People Love, LLC
Division of Playpen Games, Inc.
General inquiries: hello@softwarepeoplelove.comPrivacy requests: privacy@softwarepeoplelove.comWebsite: softwarepeoplelove.com
By using Claim It, you agree to these Terms of Service and our Privacy Policy.