1. Introduction

Software People Love, a division of Playpen Games, Inc. ("we," "us," or "our"), operates the NeuroHaven mobile application ("App"). This Privacy Policy explains how we collect, use, and protect your personal information.NeuroHaven is an ADHD-friendly daily mood journal and planner that helps users track emotions, build healthy habits, and understand patterns through creative expression. The App provides tools for self-reflection and organization but does not offer medical or therapeutic advice.

2. Information We Collect

2.1 Information You Provide

• Account details (name, email, profile preferences)
• Mood entries (emotions, GIFs, emojis, sounds)
• Journal notes, templates, and quick reflections
• Voice memos and attached photos
• Activity tracking (health, hobbies, social, productivity)
• Custom activities and personal combinations
• Visual preferences (themes, colors, animations)
• Reminder schedules and notification settings

2.2 Automatically Collected Information

• Usage analytics (features used, entry frequency, streak data)
• Achievement progress and gamification metrics
• Device information (model, OS version, unique IDs)
• App performance data and crash reports
• Session duration and interaction patterns

2.3 Location Information

We do not collect precise GPS data. Approximate region may be inferred from IP address for analytics and localization purposes only.

3. How We Use Your Information

• To provide and maintain the NeuroHaven service
• To save and sync your mood entries and journal data
• To generate insights and pattern recognition
• To deliver personalized reminders and notifications
• To track streaks and award achievements
• To analyze usage patterns and improve features
• To provide customer support and respond to inquiries
• To customize your app experience based on preferences

4. Data Sharing and Disclosure

We share limited data with service providers that support app functionality:• Apple (App Store, iCloud sync)
• Google (Firebase for auth, database, analytics)
• GIF providers (Giphy/Tenor for mood expression)
• AI processing vendors (anonymized pattern analysis)We never sell or rent personal data. Your mood entries and journal content remain private. Service providers are bound by strict confidentiality and data protection obligations.

5. Security and Retention

We use industry-standard encryption, access controls, and regular security audits to protect your data. You may delete your account and all associated data at any time through app settings. Deleted data is permanently removed from active systems within 30 days and from backups within 90 days. Anonymized aggregate data may be retained for analytics.

6. Your Rights

Depending on your jurisdiction, you may have rights to:• Access your personal information
• Correct or update your data
• Delete your account and information
• Export your mood entries and journal data
• Opt out of certain data processing
• Withdraw consent for data collectionContact privacy@softwarepeoplelove.com to exercise these rights.

7. Children's Privacy

Users must be at least 13 years old. We do not knowingly collect data from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete it. Parents or guardians may contact us to request removal of any data inadvertently collected from minors.

8. International Transfers

Data may be processed in the United States and other countries where our service providers operate. We implement appropriate safeguards for cross-border transfers, including Standard Contractual Clauses and equivalent protections as required by applicable law.

9. AI and Pattern Recognition

NeuroHaven uses AI to analyze mood patterns and provide insights about your emotional trends. All AI processing is done on anonymized data. Pattern recognition is designed to help you understand your moods better, not to diagnose or treat any condition. We do not use AI data for user profiling, targeted advertising, or share it with third parties.

10. Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Material changes will be announced via in-app notification or email. Continued use after notification constitutes acceptance of the revised policy.

11. Contact

Software People Love
Division of Playpen Games, Inc.
Email: privacy@softwarepeoplelove.com
Website: softwarepeoplelove.com